What is the primary purpose of a patient safety organization?

The primary purpose of a patient safety organization (PSO) is to improve healthcare quality. PSOs focus on collecting and analyzing data related to patient safety incidents and adverse events in healthcare settings. By doing so, they identify trends, potential risks, and areas needing improvement, which ultimately contributes to enhancing the quality of care provided to patients.

Engagement with PSOs allows for the sharing of best practices and insights that can lead to the development of safer protocols and interventions. Additionally, they offer a non-punitive environment that encourages healthcare providers to report errors or near misses, fostering a culture of safety and continuous improvement within the healthcare system.

The other options, while related to healthcare, do not capture the primary focus of PSOs. Increasing patient satisfaction scores involves areas like service quality and communication rather than direct safety improvement measures. Managing billing and coding errors pertains to administrative functions of healthcare, and enhancing prescription sales does not align with the safety and quality objectives that PSOs prioritize.